AI Support Agent for an E-commerce Platform
A micromobility rental platform was drowning in thousands of repetitive tickets. We deployed an AI agent that processes tickets, resolves standard questions, and escalates complex cases to operators.
AI agents answer shoppers in chat, messengers and email, check order status, process returns and handle new orders in your CRM. Your team works on what really needs a person.
The first call and demo are free.
Answers about stock, delivery, payment and order status from your knowledge base.
Reads new orders, checks stock and passes them on, or flags problems to the team.
Collects details, checks the conditions and creates a return request in the system.
KeyCRM, Shopify, WooCommerce, Horoshop, Nova Poshta, helpdesk and anything with an API.
Website chat, Telegram, Instagram, Viber and email in one agent.
Reminders for reviews, repeat purchases and abandoned carts.
Four steps from the first call to launch. You accept each one separately.
We look at your typical tickets and order process.
We collect answers and connect your store, CRM and delivery.
First result in 1-2 weeks: response time and share closed without a person.
We add channels, returns and repeat sales.
That covers an agent for one process, such as shopper support, including the knowledge base and launch. Model tokens are paid separately at cost, usually tens of dollars a month.
We work in stages: each one has a clear scope and a visible result.
A micromobility rental platform was drowning in thousands of repetitive tickets. We deployed an AI agent that processes tickets, resolves standard questions, and escalates complex cases to operators.
An online fashion store processed 400+ orders per day manually. We built an agent that automatically confirms orders, checks stock availability, updates statuses, and notifies customers.
A logistics company received 200+ emails daily: inquiries, confirmations, complaints. We built an agent that reads, classifies, and replies to 80% of emails automatically.
A German medical equipment manufacturer could not scale their sales team. We built a personalized email sequence system with AI-generated copy tailored to each customer segment.
An outsourcing company wanted to generate leads via email without spamming. We built a system with automatic lead collection, personalized emails by industry and team size.
The clinic was losing up to 30% of patients due to busy phone lines during peak hours. We deployed a voice AI agent that answers calls 24/7, books appointments, and sends SMS confirmations.
A SaaS company was wasting manager time on unqualified leads. We deployed an AI bot that qualifies leads by 7 criteria, books demos, and passes hot leads to CRM with full context.
In one e-commerce case the agent handled 11,644 tickets and closed 41.5% without an operator. In another, an order agent saved the team 4 hours of manual work a day.
Yes, as well as Shopify, WooCommerce, Prom, Rozetka and Nova Poshta via their APIs.
The agent recognises a complaint and hands the conversation to a manager with the full history right away, without arguing.
From $800 for an agent covering one process. We give an exact quote after the call and demo.
Tell us about your process and we will get back to you within a few hours to set up a call and demo.