AI Support Agent for an E-commerce Platform
A micromobility rental platform was drowning in thousands of repetitive tickets. We deployed an AI agent that processes tickets, resolves standard questions, and escalates complex cases to operators.
AI agents that answer customers, qualify leads, take calls and process orders right inside your CRM, email and messengers. Not a button bot, a worker you do not have to hire.
The first call and demo are free.
Answers in chat, Telegram, Instagram and email from your knowledge base, hands complex cases to a person.
Takes calls, books appointments, confirms orders, passes everything to the CRM.
Qualifies a lead by your criteria, books a meeting and hands the hot lead to a manager.
Reads incoming emails and orders, extracts data, creates records in your systems, replies to the client.
Answers are grounded in your documents, price lists and policies, not the model’s guesses.
Logs of every conversation, answer scoring, monthly retraining. Data can stay on your server.
Four steps from the first call to launch. You accept each one separately.
We show an agent similar to your case and pick the first process together.
We collect answers, escalation rules and the limits the agent never crosses.
First result in 1-2 weeks. We compare against the baseline: response time, share closed without an operator.
We add channels and processes and retrain the agent on real conversations.
That covers an agent for one process and one or two channels, including the knowledge base and launch. Model tokens are paid separately, usually tens of dollars a month.
We work in stages: each one has a clear scope and a visible result.
A micromobility rental platform was drowning in thousands of repetitive tickets. We deployed an AI agent that processes tickets, resolves standard questions, and escalates complex cases to operators.
The clinic was losing up to 30% of patients due to busy phone lines during peak hours. We deployed a voice AI agent that answers calls 24/7, books appointments, and sends SMS confirmations.
An online fashion store processed 400+ orders per day manually. We built an agent that automatically confirms orders, checks stock availability, updates statuses, and notifies customers.
A German medical equipment manufacturer could not scale their sales team. We built a personalized email sequence system with AI-generated copy tailored to each customer segment.
An outsourcing company wanted to generate leads via email without spamming. We built a system with automatic lead collection, personalized emails by industry and team size.
A logistics company received 200+ emails daily: inquiries, confirmations, complaints. We built an agent that reads, classifies, and replies to 80% of emails automatically.
A SaaS company was wasting manager time on unqualified leads. We deployed an AI bot that qualifies leads by 7 criteria, books demos, and passes hot leads to CRM with full context.
A chatbot walks through buttons and breaks at the first unusual question. An AI agent understands free text, finds the answer in your knowledge base and takes action: creates an order, books an appointment, updates the CRM.
In our flagship case the agent handled 11,644 inquiries and closed 41.5% without an operator, with response time down to minutes. Your numbers depend on the share of repetitive questions, which is exactly what we measure at the start.
The agent sees only what you allow. For sensitive data we build a self-hosted option where the model and knowledge base run on your server.
From $800 for an agent covering one process. We give an exact quote after the intro call and demo.
Tell us about your process and we will get back to you within a few hours to set up a call and demo.